Return & Refund Policy – Bloomzy (Pakistan)

At Bloomzy, customer satisfaction is our top priority. We aim to provide a smooth and hassle-free return and refund experience across Pakistan.

🔄 Return Policy

You can request a return or exchange within 2 days of receiving your order.

To be eligible for a return:

• The item must be unused and in original condition

• All tags and packaging must be intact

• The product should not be damaged or altered

❌ Non-Returnable Items

The following items are not eligible for return:

• Used or worn products

• Items without original packaging

• Certain hygiene-sensitive items (if applicable)

💸 Refund Policy

Once we receive and inspect your returned item:

• Your refund will be processed within 3–5 business days

• Refunds are issued via bank transfer or store credit

• In case of Cash on Delivery (COD) orders, refunds will be processed after verification

🔁 Exchange Policy

We offer exchanges for:

• Wrong size or variant

• Defective or damaged items

Exchanges are subject to product availability.

🚚 Return Shipping

• Customers may be required to cover return shipping charges

• If the product is damaged or incorrect, Bloomzy will cover the cost

📩 How to Request a Return

To start a return or exchange:

1. Contact our support team

2. Share your order number and issue details

3. Our team will guide you through the process

📞 Need Help?

Our support team is here to assist you with any concerns.

Bloomzy – Trusted Shopping Across Pakistan.